Shout out to my Boys Jerry, Scott and Eric! Thanks for the 5 Star Treatment!! You've got a great team!! Thanks for making my experience great with servicing my old vehicle and getting me in my 3rd new INFINITI!!!
It is a clean and well run facility. We have been taking the car there since it was new, The service writer, Tom, is very knowledgeable and experienced
Always the best place to bring your INFINITI for service. Had great experience bring our car over last 13 years. Friendly staff, great technicians and non pushy staff. You get great loaner cars too if your service will take longer than a couple hours.
The service advisor was very kind and considerate of me having two babies with me. A loaner car was offered. The waiting area was nice and clean.
Update Jan 2020 Erick and andrew are your goto guys in service. Erick was Awesome with followup and extremely pleasant to deal with. Rob Moses, very helpful: Always there when you need him. Showed me the Q50 and Qx60 and even offered to bring the cars to my wife to view since she was too busy to come down to the dealership. If you want a low pressure, comfortable, pleasurable buying experience then look no further and ask for expert sales advisor, Rob Moses while visiting INFINITI of Mission Viejo. Thanks again.
Great customer service experience. This dealership is very easy going and hassle-free. Highly recommended group of professionals. Thank you for the excellent customer service.
If you want great customer service go here. They know how to take care of their customers. A+
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