Testimonials

"We just purchased a G37 from Infinity of Mission Viejo. We had done quite a bit of research on the Internet in terms of price and our trade in value. I am happy to report that their professionalism, service, price, trade-in value, and interest rate were all deserving of 5 stars. Karim Tejani was the sales person we worked with directly. He certainly did everything possible to go above and beyond! While driving home, my husband was commenting on how impressed he was by Karim. He was not at all pushy, but was very accommodating and thorough throughout the entire process. I typically do not write reviews, however, his service was so outstanding I felt it would be inappropriate if I didn't share this. Karim, thank you!"

Debbie J.

"First I want to say Mission Viejo gets a A+ rating from me, But most of all I have to give Jerry P. the Service Consultant award of all time! He always goes out of his way to make sure my FX is taken care of even if it's just to put air in my tires. He is always very truthful and he makes me feel I'm in good hands whenever I'm there. Jerry thanks for always giving me peace of mind when I take my car in, You're the greatest !! "

Andrea

"In the last 8 years, I've purchased two Infiniti vehicles from Infiniti of Mission Viejo. Although it is 17 miles from my home, I go out of my way to do business with them. They are superior in every way to any dealership I've ever visited. My service advisor, Jerry Pagliasotti, is the best! He accommodates all my quirky loaner car needs, saves me money, and makes sure everything about my G35 is "perfect", the way I want it. He even taught me how to use my paddle shifters. (And....he thinks I'm funny.) Very enjoyable experience at Infiniti of Mission Viejo, whenever I need anything done to my car (new tires, new brakes, new battery, etc.) I also highly recommend their complete detail service; my 2007 G35 looks brand new, and the engine is so clean, I keep popping the hood just to look at it again! Sweet."

Laura

"Jerry Pagliasotti at Infiniti Of Mission Viejo is AWESOME! I took my G37 in for service and Jerry was ready and eager to assist me. He's a wealth of knowledge, not to mention very pleasant to talk/deal with. My call was returned promptly. I had ALL my questions answered. I'm so happy with my car and the outstanding service I received. I’m actually looking forward to take my car back for its next service, all Thanks to JERRY!"

zoreejon

"I just purchased my 2nd Infiniti from this dealership last week and again, I have to say that the team here is absolutely outstanding! From Karim in Internet Sales, to the sales manager, Kerry and the finance manager, Ryan, the service and level of commitment to making me a happy new car buyer was top notch! Each of these guys took care of me personally, with my trade-in, the price of the new car and a great financing deal! This dealership feels like my local, community dealership -- they treat people with courtesy, support the community and make you feel like an old friend and customer. They will have my business and recommendations for a long time :) Thank you just doesn’t say enough!"

Lisa West

"Tony Beheshti took great care of me along with the mechanics who performed the maintenance and fixes. Tony is a great service professional."

JD

"I would like to give some feedback on my service experience at your dealership. In particular, I would like to call out the excellent service I always receive when Mr. Tony Beheshti is my service rep. I was recently in for a Perma Plate application to my car (Nov. 30). The service department was busy, but Tony was very courteous, attentive, thorough, and did his best to get me "in and out" as quickly as possible, so I could get to my office. I have dealt with most, if not all, of the service reps at this dealership, and consider Tony to be the finest. He truly understands and delivers on excellent customer service!! I look forward to my service visits when Tony is there to greet me and act as my service rep. You, and he, are to be congratulated on such great service!"

Carol M.

"Quick and Easy Service, with the best price and financing I could find on a CPO G37. "

Jeff

"Got new EX35 from them, love the car. Daniel Sype helped me, great customer service and great car. "

Val

"Exceptional service and buying experience. I have been driving Infiniti's for many years and have dealt with five dealerships in three states. No dealership has come close to providing the great buying experience I had at the Infiniti of Mission Viejo. Chad Priest, the internet sales manager, went above and beyond to make sure all my concerns were addressed. Unlike some of the salesmen I have worked with in the past, Chad comes across as a very genuine and honest individual. It was an absolute pleasure working with him. Thanks also to Ryan in the financial department and Ryan in the internet sales department. I highly recommend Infiniti of Mission Viejo! "

Victor

"Great buying experience and service, I love my new car. I went into the showroom and was impressed right away.!!! Alfredo Roybal was my sales agent who showed me Infiniti G37 S. He was very very patient, courteous and helpful answering my questions. I test drove the G37S and was out of the world, at first i felt that it was out of reach, but he convinced me otherwise... :) I got a great deal on the car and I am also impressed by the service team they have at mission viejo. At the end I walked out smiling with a new car...! I also recommend all my buddies and friends to check them out first. "

Guda

"Im so excited about my new car! I literally cannot stop smiling! hahaha Everyone at Infiniti of Mission Viejo was absolutely amazing! Ryan Imp and Robert (i forget his last name!! Sorry) were both so helpful and patient with me :) Ryan helped me program all the features from the seat memory, radio, bluetooth, garage door opener, which i totally appreciated! My old infiniti still had a tape deck... so you can imagine all the new digital features of the G37 seemed a bit daunting at first :) Thanks to Ryan!!! After searching through many dealerships from Irvine to Carlsbad, and a million different phone calls and emails, it was such a relief to find a sales team who were honest and treated me so well. I will definitely be recommending Infiniti of Mission Viejo and its sales team to all my friends and customers. "

Sarah

"Excellent service. Great Car buying experience "

Greg

"Best in class service I've had my Infiniti G37 for 3 years and have gone to Infinity Mission Viejo for all my service. Jerry Pagliassotti was recommended to me when I purchased my car and he has never let me down. He knows how particular I am about my car! Infinity of Mission Viejo makes getting your car serviced uncomplicated and stress free. I'm not going anywhere else!"

Brandon

"Excellent Buying Experience I have purchased many vehicles from various dealerships and by far Infiniti of Mission Viejo has set the benchmark for car buying in my book. They took care of me from the moment I requested help. They did not bombard me like other dealerships while I browsed the lot. Alfredo Roybal answered all of my questions and most importantly got me the deal I wanted. Its been a few months since I have purchased the vehicle and cant express how awesome the follow up process is as well. I highly recommend this dealership and especially Alfredo Roybal for anyone looking for an honest and pleasurable car buying experience. "

Chris

"Great at Everything! I purchased my used G35 here and was treated so well that I get 100% of my service done here. I would highly recommend "Memo" he always make me feel like a VIP. The techs are great, my car is always performing better when I leave and I appreciate the car wash too, nice touch. "

John

"Best Service Department Thanks to Jerry and his service techs for the best automobile service I've ever witnessed. Highly knowledgable, scrupulously fair, competitively priced, and professionally conducted from start to finish. The dealer is meticulous about following up after every service, no matter how minor, to verify that the customer is completely satisfied. For almost seven years, I always have been. "

Jerry

"Infiniti MV I have had great service here...they do a good job with the service and the follow up. "

Lisa

"As a single woman who is also a senior citizen I was very apprehensive walking into the dealership and "being taken advantage of"---I did my due diligence prior regarding the dealership and also G 37 Sedan as well as knew the invoice prices--so I knew the answer to many of my questions to Bill Durfee. He was very professional and answered questions thruthfully so I felt comfortable asking the questions that I didn't know the answers to and trusting him. He spent 3 hrs with me and showed me every detail of the car and how to operate every device. He did this again when I picked up the car to make sure I felt very comfortable. My next car will also be an Infinity and the salesman will also be Bill Durfee !!"

Janie Y.