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Service Appointment Walkthrough
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What to expect when you arrive for Service
Which do you need?
There are two types of service here at Infiniti of Mission Viejo: Express Service which requires no appointment, and regular service to which we recommend making an Online Service Appointment
Express Service
Express Service requires no appointment and is built around a simple concept: speed. Thus, our goal is to have you in and
out in 60 minutes or less, including a complimentary car wash. For complete details, visit our Express Service page:
Diagnostic or Warranty Service
If your service needs are more complex than those met by our Infiniti Express Service center, we recommend making an Online
Service Appointment so that we can provide you the prompt service solution you deserve. In instances where your vehicle needs to stay for an extended period of
time for diagnosis or warranty work, we may extend you alternate transportation. Regardless, it is our goal to watch the clock on your behalf - we understand
your life is busy and time is precious!
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